peptides.my

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how peptides.my ("we", "us", "our") collects, uses, stores, and protects information about you when you visit our website or place an order.

1. Information We Collect

Information you provide directly

  • Name and shipping address for order fulfillment
  • Email address for order confirmation and support communication
  • Organisation or laboratory name (optional, provided at checkout)
  • Contact preferences (Telegram handle, WhatsApp, etc.) if voluntarily provided

Information collected automatically

  • IP address and browser type (standard server logs)
  • Pages visited and session duration (via Google Analytics, if enabled)
  • Cryptocurrency wallet address used for payment (recorded per transaction)

We do not collect or store card numbers, CVV codes, or banking credentials. Card payments are processed entirely by third-party providers (Shopify Payments, PayGate.to) on their infrastructure.

2. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmation and shipping updates
  • Respond to support enquiries
  • Comply with legal and regulatory obligations
  • Improve website performance and user experience (anonymised analytics only)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Sharing

We may share data with the following categories of service providers:

  • Shipping carriers — name and delivery address for fulfillment
  • Payment processors — transaction references for reconciliation
  • Hosting infrastructure — data stored in EU-based data centres

All third parties are contractually required to handle data securely and in compliance with applicable data protection law.

4. Data Retention

Order records are retained for a minimum of five years for accounting and legal compliance purposes. You may request deletion of non-essential personal data at any time by contacting us (see Section 7).

5. Cookies

We use functional cookies required for the shopping cart and session management, and optional analytics cookies (Google Analytics). You can disable analytics cookies via your browser settings or a browser extension without affecting checkout functionality.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention obligations)
  • Object to or restrict certain processing activities
  • Data portability
  • Lodge a complaint with your local data protection authority

7. Contact

For privacy-related requests or questions, please email product@peptides.day. We aim to respond within 10 business days.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via a notice on the website. Continued use of the platform following an update constitutes acceptance of the revised policy.